Do these core values resonate with you? Do you want to work at a business where these are the things each person holds the others accountable for?
A real desire to satisfy ALL the requirements and requests of our customers. A belief that each delivery to a customer’s expectation strengthens our relationship with them. On the other hand, missed expectations weaken our relationship. Our focus is to strengthen relationships with each interaction.
Customers are the beginning (opportunity) and end (judge of performance) of our business.
An understanding that each person is here to support their family. The success of our business makes that possible. Our team is a unique family created from common experience, time together, support of each other and the desire for each other’s success. The success of our family makes our business possible. We are soft on people but hard on the issues.
Family is at the center of our business. It is the reason for our work and the enabler of our success.
We are actively involved in our work. Our work keeps us interested. We connect with our co-workers.
We do not just “do our job.” We are engaged in our role.
We communicate honestly. We act ethically. We do what we say we will do. Because of this behavior, our work product is clearly understood and accurate to expectations.
Integrity allows our customers to know the quality of our work without review.
We are good and we want to be better. We are not satisfied. We love a challenge. We strive for excellence in all we do.
Our drive moves us to and keeps us at the front of the performance curve.
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